Thank you for choosing NetQin Mobile Security Pro.

What Anti-virus services are included?
NetQin Mobile Security includes the world’s most powerful “Cloud + Client” twin-engine scanning, which is faster and more accurate at identifying and resolving threats from viruses and malicious programs. It offers three modes including fast scan, full scan and self-defined scan, as well as real-time protection and malicious website blocking to safeguard your mobile security.

What are Pro Member services?
NetQin Pro Members enjoy the richest mobile security services as well as all privileges in the Pro Member Zone:
a) Virus database auto updates
b) Anti-lost Pro features: protect privacy and data security of your lost phone
c) Anti-eavesdropping protection: comprehensive protection of your call environment against eavesdropping
d) Financial security protection: comprehensive protection of your financial property and privacy
e) More privileges of pro members

How to update to Pro Member?
Select Upgrade to Pro Member and read the prompts carefully; enter into the payment center to view more payment methods.

How to unsubscribe to membership?
Click Menu and select Quit and read the prompts carefully.

How to use fast scan?
Select “Fast Scan” in the main interface to start fast scan. After scanning, you can perform such operations as remove threats or uninstall program at the Scan Result page.

How to use full scan/self-defined scan? How to close Real-time Protection?
Select the button beside “Fast Scan” and operate on the new interface.

What’s the virus database update for?
Virus database update can effectively enhance your protection against threats. You can select “Virus Database” in the main interface and, if you do not have the latest virus database, it is recommended that you update immediately.

What is Account Protection for?
Account protection will protect your accounts from theft, including accounts of your frequently used apps such as Facebook, Twitter and MSN messenger.

What is Privacy Advisor for?
Privacy Advisor can detect programs that can access your personal data. You may uninstall programs that may compromise your privacy according to the detection result.

How to use traffic monitor?
The traffic monitor is activated by default. The app will summarize your total amount of traffic, give you a prompt with a traffic bar when traffic occurs, and tell you the traffic statistics for the current month.
To close the traffic monitor, click the gear icon on the right of “traffic statistics in the current month” to enter into the traffic monitor settings interface, and select “off”.

What is Traffic Bar? How do I close it?
When there are apps connecting to the internet, a traffic bar will appear, in which is displayed the current internet speed. When no apps are connecting the internet, the traffic bar will not appear. If you want to disable it, click the traffic bar and then cross beside it, or close it in traffic settings.

What is Network Firewall?
Users of devices with root accessibility can use Network Firewall to control apps' network connections. Users can click the icons to allow or disallow connection to internet of apps either via WiFi or network data.

How to use anti-lost?
Before activating the anti-lost feature, you have to set the Anti-lost password and the Reporting Number.
After activation, Pro Members will be entitled to all anti-lost services, while non-Pro Members may only use “Report when SIM changed” and “Remote locate”. “Report when SIM changed” means the Anti-lost will send an SMS message to your Reporting Number when SIM card is changed to get the new number of the phone.
The following features are available by sending SMS command or log on to i.netqin.com:
Remote locate – you can find the location of your phone through the GPS and base-station triangulation technology of NetQin Anti-lost;
Sound off alarm (Pro Member service) – you can send Alarm command to your phone remotely to spot the thief;
Remote lock(Pro Member service) – you can lock your phone remotely to prevent illegitimate use;
Destroy privacy (Pro Member service) – if your phone is lost, you can destroy all privacy data in it remotely (including Contacts, messages, photos, videos, etc).

What does System Optimization do?
Single-key optimization can be used to close processes running in the background to free up memory and solve problems such as slow reaction and crash.
Application manager shows all apps (including system apps) that have been installed on your phone. You can click an app to view its details such as security level, function description, comments and ratings from other users, and access rights of the app; you may also uninstall or comment/rate the app.

How to Backup Contacts?
With the “Contacts backup” feature, you can back up the Contacts in SIM card to the server or to the memory card so that you can restore them easily on other phones.
To back up the Contacts to the server or restore your contacts from the server to your phone, you need to create a NetQin account first; if you already have an account, log on directly and click “Contacts backup/restore” to start to backup or restore.
If you need to back up your contacts to SD Card or restore your contacts from SD Card to your phone, click the Menu button in the main interface of “Contacts backup”, and then click “Backup to SD Card” or “Restore from SD Card” to start to backup or restore.

How to view logs?
Click Menu in the main interface, and select “Log” to open the interface of detailed logs.

How to give feedback?
Click Menu, and select “Feedback”.

How to turn off the icon on the status bar?
In the main page, click "menu", select "Settings" and switch off "Icon on status bar".

What is "ROM app manager"?
ROM app manager is available for devices that have been rooted. You can scan ROM programs to clear viruses and dangerous programs in ROM presets, or delete unwanted preset programs.

What is the Widget for?
A NetQin Mobile Security widget can be added to your desktop. It conveniently available for one touch optimization, checking apps that connect to the internet, and also switching on/off Wi-Fi, silent mode and flight mode.

How to add a Widget?
To add a widget, follow the steps below:
a) Press and hold an empty space on the desktop for about 2 seconds
b) Click on "Widget"
c) Select "NetQin Mobile Security" to complete adding widget